Terms and Conditions


Booking a course

a. All bookings must be done before the course starts
b. All new bookings will be taken are done so on a first come first served basis
c. All known medical conditions of attendees, must be disclosed at time of booking and kept upto date
Payment
a. Payment for any courses should ideally be done online or by card payment. We can accept bank transfers if discussed in advance.
b. All payment must be made before the start of the class
c. If payment hasn’t been made, then a place will not be allocated to you on the class
d. Families will not be allowed to attend classes if payment hasn’t been made

Cancellations

a. Bookings cannot be deferred or transferred
b. Curiosity Cottage reserves the right to request changes in times of classes
c. Curiosity Cottage is under no obligation to refund or transfer any monies in the event that you are unable to attend a class. 

Loss and Damage

a. Any lost property found will be held in a safe place by Curiosity Cottage.
b. Curiosity Cottage is not liable for any loss, damage or injury whilst attending the lessons.
Illness including COVID-19
a. Do not attend Curiosity Cottage if you or your child/baby has been ill with diarrhea or sickness. 48 Hrs clear is required.
b. Do not attend Curiosity Cottage if you or any member of your household is showing signs or tested positive for COVID-19. Please follow government guidelines.

Evacuation

a. In the event of an emergency everyone will be asked to leave Curiosity Cottage if safe to do so. Please stop what you are doing and follow direction.

Photographs

a. Unfortunately, photography is not permitted during the classes/events or groups. If on the day of your session, we are able to ask the whole group for permission we will seek it but please do not take photographs without this permission
From time to time decisions have to be made which we feel are in the best interests of the babies/children attending. Please respect these decisions even if it is not your own feeling. This remains the right of Curiosity Cottage. Curiosity Cottage reserves the right to cancel an individuals class/event or group without refund through any incident/inappropriate behaviour.

Parking

a. Free parking is available at the Parish.
b. All vehicles and their contents are left at the owner’s risk

Complaints

a. If you have a complaint about any services offered by Curiosity Cottage you can inform Emma Cliff or Lisa Schofield, co-founders of Curiosity Cottage.
b. Any complaints made will be dealt with as soon as possible and hopefully resolved quickly.

From time to time decisions have to made which I feel are for the babies or childs best interest. Please respect these decisions even if it is not your own feeling. This remains the right of Curiosity Cottage. Curiosity Cottage reserves the right to cancel an individuals class/event or group without refund through any incident/inappropriate behaviour.

Thank you for your co-operation.